If you are concerned about your child or young person's mental health and have already been to your GP, families can refer into the services below.

Single Point of Access

If your family is in crisis and needs emotional or mental health support, you can self-refer via the Single Point of Access (SPA). This is a team of clinicians who will review the emotional and mental health needs of you or your family member and decide the best way to support.

The self-referral form you need to complete can be accessed via the following link:

https://apps.nelft.nhs.uk/SPA-KentMedway-Support

If you are unsure of what help you need, you can also call 0800 011 3474 or visit the NELFT website for further information:

https://www.nelft.nhs.uk/single-point-of-access-

Kent School Health Service

Kent School Health are a team of school nurses and practitioners who work with children, young people and families in Kent. 

Children and young people do not need to be in school to access this service and parents can refer to them: 

https://www.kentcht.nhs.uk/service/school-health/

To speak with someone about concerns for your child telephone: 

0300 123 5205, Option 2

Adults - Adult services are not provided by NELFT

For residents of Kent and Medway who are not currently a patient with KMPT (sometimes referred to as Kent and Medway secondary care mental health services), call the free 24 hour helpline on 0800 783 9111 if you need urgent mental health support, advice and guidance.

Or call 0800 107 0160 to speak with someone from the Release the Pressure team if you’re feeling stressed. You can also text "Kent" to 85258 for 24 hour mental health crisis support via text from trained volunteers.

Is the child at risk? 

Where a child is at immediate risk of harm you should always call 999.

You can also speak with Early Help or Social Services for advice and to access additional support. Please see the contract details below. 

Early Help: 

https://www.kent.gov.uk/education-and-children/early-help-support-for-families

Social Services: 

Call - 03000 41 11 11

Text Relay - 18001 03000 41 11 11

You can also email social.services@kent.gov.uk if you do not require an immediate response. 

If you need to contact KCC outside of normal office hours, for example during the night, call the out of hours service on: 03000 41 91 91.